Legal

Terms of Use

Effective 7 September 2026

These terms govern use of SecretBridge, provided by Prisma Sync, LLC. By installing or using the app, you agree to them on behalf of yourself and, where applicable, your organisation.

Permitted use

You may use SecretBridge to exchange lawful business information with intended recipients. You must follow your organisation's policies and the terms of Microsoft Teams, Slack, Outlook, and any connected service.

Your responsibilities

  • Choose the correct recipient, expiry, reveal count, and security level before sending.
  • Protect devices, accounts, recovery material, links, and secondary keys.
  • Do not use the service for illegal content, malware, harassment, credential theft, bulk unsolicited messaging, or attempts to bypass security controls.
  • Do not rely on a chat username or display label alone when the consequences of misdelivery are material; verify the recipient through an appropriate channel.

Sender seats and billing

New Sender seats cost $7.99 USD per verified platform user/month or $89.91 USD per user/year, before discounts and taxes. Each checkout creates a separate seat purchase and Stripe subscription. Existing purchases retain their recorded price unless a separate change is agreed. A valid referral discounts only the new purchase's first month or first year by 10%, not existing seats or renewals; see referral terms.

Receiving and revealing remain free. Each verified platform user gets one free receive-channel creation per UTC calendar month. Administrators explicitly assign organisation-funded seats; an employee-funded purchase belongs only to its verified payer and its invoices/payment methods remain private. Assignments persist across renewal. Sending or additional channel creation reserves a used assignment until its displayed release boundary. Receiving alone does not reserve it. An unused organisation-funded assignment can be released and reassigned immediately; paid use prevents musical chairs before the boundary.

Additional seats are bought in a new checkout so their discounts and attribution cannot alter previous purchases. Reductions within a purchase require unassigned units and never displace reserved holders. They take effect immediately for those units without a mid-cycle refund or extra proration; the next renewal uses the smaller quantity. Cancel all seats in a purchase through its Stripe portal at period end. Historical subscriptions retain their existing proration rules. Cards and invoices stay on Stripe. Non-waivable statutory rights remain unaffected.

Availability and changes

The service may change, suspend, or limit features to maintain security, comply with law, or prevent abuse. Preview or evaluation deployments are not covered by a service-level commitment unless a separate written agreement says otherwise.

Confidentiality and security

We apply technical safeguards designed for one-time secret sharing. You remain responsible for deciding whether the service and selected security level are appropriate for the information you send. A successful reveal cannot make a recipient forget, avoid copying, or prevent capture on a compromised device.

Disclaimer and liability

To the extent permitted by law, the service is provided without implied warranties. Prisma Sync, LLC is not liable for indirect, incidental, special, consequential, or punitive damages, or loss caused by incorrect addressing, compromised accounts or devices, third-party platforms, or use contrary to these terms. Any mandatory rights under applicable law remain unaffected.

Termination

You may stop using the service and remove the app. We may suspend access for material breach, security risk, abuse, or legal obligation. Provisions that by their nature should survive termination will survive.

Contact

Questions about these terms can be sent to the secure support form.